UK Delivery Methods & Costs
Standard delivery to the UK is free on orders over £50.
Invitations and Stationery Goods
If ordered before midday, Monday to Friday, these products are delivered next day in 95% of cases. If ordered after 12pm on Friday, or Saturday and Sunday, your order will be posted on Monday and should be delivered on Tuesday.
Shipping costs are as follows:
– Standard Delivery for Greeting Cards: from £0.65
– Standard Delivery for Sketchbooks: from £1.50
Invitations, Notebooks, Notecards, Card Sets, Photo Books & Stationery
Delivery options are as follows:
– Standard Delivery: £2.50 (delivered 1 – 2 working days after dispatch)
– DPD Tracked: £5.00 (delivered next weekday after dispatch – does not include Saturdays)
– for digitally printed invitations (including samples), notecards, card sets, notebooks and the children’s book, production takes 3 full working days (Mon – Fri).
– if you order a Photo Book, choose ‘double thick’ paper stock (i.e 650gsm) or a gold foiled item, production takes 4 working days
– samples are sent with Royal Mail First Class which costs £0.65
– Fine Printing stationery (Thermography and Engraving), production takes 7 – 10 working days, and the order will be dispatched with DPD, which is a next-day tracked service and costs £5.00
International Delivery Methods & Costs
We now ship to 38 countries across the world – here’s a comprehensive list :
REST OF WORLD
|Czech Republic||Liechtenstein||Slovenia||United States|
If you’re hoping to order some items to a country not listed above, please email firstname.lastname@example.org with the full delivery address you intend to have this sent to, so that we can obtain a postage quote for you.
Greeting Cards & Sketchbooks
Delivery takes 5 – 8 working days for Europe and 7 – 10 working days for Rest of World – shipping costs are as follows:
– General Stationery to Europe: from £2.95
– General Stationery to Rest of World: from £8.00
– Wedding/Event Stationery to Europe: from £20.00
– Wedding/Event Stationery to Rest of World: from £30.00
Invitations and Wedding/Invitation Stationery
Delivery times may vary but on average, orders will arrive within 7 – 10 working days for Europe and 9 – 12 working days for Rest of World from the point of ordering – shipping costs are as follows:
– Standard Delivery to Europe: £4.50
– Tracked Delivery to Europe: £8.00
– Standard Delivery to Rest of World: £6.50
– Tracked Delivery to Rest of World: £12.00
– if you choose ‘double thick’ paper stock (i.e 650gsm) or gold foiled products, production takes an extra day
– samples are sent with Standard Delivery which costs £0.90 to Europe and £1.60 to Rest of World
– Fine Printing Stationery (Thermography and Engraving), production takes 7 – 10 working days, and the order will be dispatched with DPD, which is tracked service and costs from £8.00
Returns & Cancellations
If you’re not happy with your order, please let us know – you can email email@example.com with photos if applicable, to help us work out a resolution for you as quickly as possible.
Please refer to our Refund Policy in our Terms & Conditions (Section 7) for more details on refunds.
If you have a question about our Returns Policy please email firstname.lastname@example.org and we’ll get back to you as quickly as possible.